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Warranty and Returns

APT’S RETURN POLICY

  1. 0 - 6 months; Products are fully refundable so long as the part is in its original condition and packaging.
  2. 6 or later; products are non-refundable.
  3. Special order products are non-refundable.

*Product returned without original packaging may be subject to a re-packaging / cleaning fee of $20 per part.

*Any part that is purchased as a non-stocked special order item and fits a vehicle 10 years or older are non-refundable regardless of the purchase date.

DAMAGED OR DEFECTIVE PRODUCTS

APT inspects all products before they leave the warehouse. In the unlikely circumstance that you receive a damaged product, please notify APT as soon as possible and we will rectify with one of the following actions:

  • Exchange the product
  • Pick up the product and provide a refund
  • Offer a discount

*You have a maximum of 30 days from the order date to report any damages for exchanges or warranty.

WARRANTY POLICY

Products sold by APT are under limited lifetime warranty for any manufacturing defects in material and workmanship.

The warrantee limitations are:

  1. You must be the original owner of the vehicle
  2. A copy of the invoice must be provided.
  3. The warranted part can’t be modified or altered in anyway
  4. Labour, material, and Re & Re time are not covered under the warrantee. We only cover a replacement part.

DISCOUNTS AND LABOUR

If you require labour time or a discount to fix a damaged part, you must contact us for approval before the product is altered. We may require pictures of the products. We must receive the claim within 30 days of the invoice date. Any claims outside the 30 day period will be denied.

A/C COMPRESSOR WARRANTY STATEMENT

APT (Auto Parts Trading) warrantees this compressor to be free from defects due to construction, material or workmanship.  The warranty applies to the original purchaser from the time of purchase for a period of one (1) year and is not transferable. The warranty applies only to the compressor and excludes the costs of related materials, components or labour.

Terms of Warranty

Proof of these procedures is required for warranty consideration

  1. Proper & complete evacuation of the complete A/C system to remove all contaminants and debris, is required prior to installation (Recommended evacuation should be no less than 45 minutes when ambient temperatures are 25C or above, or 60 minutes when below 25C). 
  2. Replacement of the accumulator or receiver/dryer including the expansion valve or orifice tube is required prior to installation.
  3. A complete recharge of the system with new refrigerant, whose type, volume & pressures determined by manufacturer is required prior to installation.

Note : Due to the original failure, some residual debris will impact the flow & performance of the new compressor. A new condenser, evaporator or hoses (w/ built in muffler systems) are recommended due to the moisture absorption, miniature tubes, multi-flow designs of late model vehicles.